Tried live chat with Samsung, for 40 minutes, it wasn't productive
- Please wait for a Samsung Agent to respond.
- You are now chatting with 'Belle'. There will be a brief survey at the end of our chat to share feedback on my performance today.
- Visitor: Hi Belle ...
- Belle: Hi, thanks for reaching out to Samsung tech support. How can I help you today?
- Belle: Hello, please go ahead with your query.
- Visitor: Well I have a samsung clx 3175fn which is out of color toners, but still has 50% black toner, when I try to print greyscale, nothing happens ...
- Visitor: I figured I should be able to still print black and white despite no color toner, is this an error? or do I have to have all toners installed in order to print black and white?
- Belle: I understand that you have an issue with toner in printer. Is that correct?
- Visitor: yes
- Belle: Thank you for confirming.
- Belle: I see that you are not chatting from the U.S. Did you purchase the printer in the U.S?
- Visitor: nope berlin
- Belle: Currently, chat support is for US products only. Though our information on non-US products is very limited, we will try our best to assist you.
- Belle: Please note you may need to contact Germany support number 49-(0)1805-121213 for further assistance if we cannot help you with your query.
- Visitor: Thanks well its simply about toner colors so Im sure we'll make it thru
- Belle: You're welcome.
- Visitor: Sooo .. any advise?
- Belle: Sure, I'll assist you with the information.
- Belle: For how long are you facing this issue?
- Visitor: Since the color ran out of the color toner cartridges
- Belle: Thank you for the information.
- Belle: Would you mind holding a few minutes while I gather the required information for your request?
- Visitor: Sure
- Belle: Thank you.
- Belle: Are you able to print demo page?
- Visitor: Well as I said I can't print at all ... but I'll try to answer the question ...
- Belle: Okay.
- Visitor: Nope, the printer, as before says that it's "out of toner", as I said only color toner, the black toner is 50% full ...
- Visitor: Sorry, to be more specific, I cannot print a demo apge
- Visitor: page
- Belle: I understand your concer.
- Belle: *concern
- Visitor: So the central question ... does the printer need CMY toners even tho there is black in the printer in order to print greyscale?
- Belle: Are you using a genuine toner?
- Visitor: Yes
- Visitor: It came supplied with the printer
- Belle: Thank you for confirming.
- Belle: May I know the status of the LED?
- Visitor: If you mean the thin light in front of the panel, then red, and the blue circle is animatedly circling the ok button ...
- Belle: Yes, the LED status.
- Visitor: Red
- Belle: A minor error has occurred and the machine is waiting for the error to be cleared.
- Visitor: Ok thanks...
- Belle: Small amount of toner is left in the cartridge. The estimated cartridge life of toner is close. You can temporarily improve print quality by redistributing the toner.
- Belle: A problem has occurred such as a paper jam, cover is open or no paper in the tray, so that the machine cannot continue the job.
- Visitor: Thanks again
- Belle: Please re-install the printer drivers.
- Belle: You're welcome.
- Belle: Is there anything else that I can assist you with?
- Visitor: No thanks ...
- Visitor: I'll keep at it ...
Whenever I introduce myself to a person that doesn’t know me in Germany, 9 times from 10 they say something like “Hi Martin”, or “Nice to meet you Martin” in German. And while I always thought it was a pronunciation thing on my side, it seems that indeed my name in German is Martin …
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rails console --sandbox
Noice!
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If there was ever any doubt...
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Net HTTP debug output to console with HTTParty
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debug_output $stderr
So your class might look like:
require "httparty" class AwesomeRestThing include HTTParty debug_output $stderr def do_something end end
